Last updated: 2 Feb, 2026
Alpha Solutions is an Australian-based online retailer. We respect your privacy and handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What We Collect
We may collect personal information such as your name, contact details, delivery address, and order information when you place an order or contact us.
How We Use Your Information
Your information is used to:
-
- Process and deliver orders
-
- Communicate with you about your order or enquiries
-
- Provide customer support
-
- Meet legal requirements
Payment details are processed securely by third-party payment providers. We do not store full payment information.
Sharing Information
We only share personal information with trusted service providers (such as payment processors and delivery partners) when necessary to fulfil your order or comply with the law. We do not sell your personal information.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.
Access & Complaints
You may request access to or correction of your personal information. If you have concerns about privacy, please contact us first. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC).